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VIRTUAL MEETING HELP

We Are Here to Help

NEW TO VIRTUAL MEETINGS OR HAVING TECHNICAL DIFFICULTIES

We want you to be able to connect using virtual meetings. This page is designed to give you help with Zoom and DirectVoteLive.

Self-Help

ZOOM

How to Avoid Zoom Fatigue.

Zoom fatigue is real. Click here to learn more about how to avoid or minimize it.

Zoom Backgrounds

Have you always wanted some Adelynrood Zoom virtual backgrounds?

Click this link to access our online library of Adelynrood, SCHC Timing, and other backgrounds. You can download them and install them in your zoom. (You do NOT need to log into Box.com with this link to view or download a background)

Click this link to see the Zoom page with a video and written instructions on how to install it. (Please note not all older and smaller devices support virtual backgrounds.)

Zoom Help

Click here to learn more about the EQUIPMENT AND INTERNET ACCESS YOU WILL NEED to participate in this meeting.

Here are some links for help with starting Zoom based on your operating system

Click Here for a video to help with JOINING THE ZOOM SESSION and CONFIGURING YOUR AUDIO AND VIDEO.

If you are planning on using an iPad, we strongly recommend you watch this video so you know where the controls are.

Click here for help if your VIDEO/CAMERA ISN’T WORKING.

Click here for help if you are new to using CHAT.

Click here for more assistance in participating in BREAKOUT ROOMS.

Self-Help

DIRECTVOTELIVE

DirectVoteLive is an online ballot system to permit voting online.

We conducted training before the 2021 Annual Meeting. If you missed it or just want some reminders, these documents should help.

If you took the training and just want some “cheat sheets” to remind you, use these documents.

How to Vote Using DirectVoteLive

How to Move Between Email, Zoom and DirectVoteLive

If you did not take the training, here is the training material. It provides background about why we are using it, how it works, how to navigate when using it, as well as how to use it.

SCHC Voting System DirectVoteLive

Still Having Issues?

TECHNICAL ASSISTANCE

We provide support via email and phone calls. 

Please fill out this Customer Service Contact form below.

We will have some experts contact you to help you.